In Deming's view, _____ is the chief culprit of poor quality

a. long-term planning

b. variation

c. macromanagement

d. an overemphasis on teamwork


b

Business

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________ refers to some type of advantage that a company enjoys by virtue of the fact that it has experience in more than one country

A) Transferability B) Capability C) Accountability D) Leverage E) Flexibility

Business

The homeowner lusted over a 36,000 BTU oven in his dream kitchen, but his contractor got a deal on a 20,000 BTU oven and installed it without a peep. Thanks to:

A) Acquisition controls, the homeowner ended up with the right oven. B) Specification controls, the homeowner ended up with the right oven. C) Design controls, the homeowner ended up with the right oven. D) Oven controls, the homeowner ended up with the right oven.

Business

Sweet Fruits contracts with Fruits to You, Inc for a delivery of two hundred pounds of strawberries to be delivered by Keep Kool Trucking, a trucking company with refrigerated trucks. On the day of delivery, the refrigeration units on Keep Kool's trucks are not working. Fruits to You

a. may ship the goods to Sweet Fruits using another trucking company with refrigerated trucks. b. must refund Sweet Fruits' money and cancel the contract. c. must wait to ship the strawberries until Keep Kool has fixed its trucks. d. must ship the goods through a different carrier and pay Sweet Fruits incidental damages.

Business

When estimating a weighted average cost of capital, a firm can use either book values or market values for estimating the value of the component sources of capital. Where would you find book values, and what value do they represent?

How would you calculate market values? In general, would you prefer to use market or book values for estimating the WACC? Under what circumstances would you use book values? What will be an ideal response?

Business