Mary has recently hired a new employee and is beginning job instructional training (JIT). She made him feel at ease, showed him what to do a few times while explaining it, and then gave him some people he can reach out to in the case of any questions. She then proceeded to monitor his work to ensure the quality. What step of JIT did Mary miss?

a. yelling him when he is allowed to take breaks
b. allowing the trainee to complete the work while he explains all the steps
c. telling him what he was doing wrong
d. including other employees in the training process


b. allowing the trainee to complete the work while he explains all the steps

Business

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