Which nursing action would facilitate rapport with a child and the child's parents during the admission process?
a. Direct the parents to undress the child.
b. Answer questions in a calm and matter-of-fact way.
c. Perform assessments and ask questions as quickly as possible.
d. Express concern about the seriousness of the child's condition.
ANS: B
The nurse tries not to appear rushed. A matter-of-fact attitude must be maintained regardless of the child's condition.
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