On a balanced scorecard, which of the following would be most appropriate to measure customer service?

a. Rapid time-to-market of new products
b. Corporate financial profits
c. On-time delivery
d. Decrease in reworked products


C

Business

You might also like to view...

"Discussion and consensus must be the norms. Partners must be viewed as equals." When applied to global strategic partnerships, this statement indicates the importance of which factor?

A) mission B) strategy C) governance D) culture E) organization

Business

The Clean Air Act (CAA) prevents businesses from buying and selling pollution allowances.

Answer the following statement true (T) or false (F)

Business

Cash flow from operations to capital expenditures ratio

a. Interest expense b. Income tax expense c. Cash flow from operations before interest and tax payments d. Cash paid for acquisitions e. Cash flow from operations f. Total dividends paid g. Interest payments h. Principal payments on debt

Business

In which step of the consumer buying decision process does a person decide what to buy?

What will be an ideal response?

Business