Which of the following statements is FALSE about customer waiting lines?
a. A waiting line occurs when customers arrive at a service facility at random rather than at predictable intervals.
b. A waiting time for a customer is dependent on the number of people waiting for service ahead of that customer.
c. Waiting lines can only be physical, with customers waiting in line for service.
d. The time it takes to service a customer varies, as each customer’s need for service is often unique.
c. Waiting lines can only be physical, with customers waiting in line for service.
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Twenty percent of all businesses in the United States are corporations, and they account for 80% of the total business dollars generated
a. True b. False Indicate whether the statement is true or false
News coverage in the Midwest followed the death of a student, but for several months the college did not report that the death was believed to be a homicide. When the first report was provided, which factor of Agenda Setting Theory was affected?
A. select B. emphasize C. elaborate D. exclude
A(n)___________is a form sent by the seller to the buyer as evidence of a sale
Fill in the blank(s) with correct word
Answer the following statements true (T) or false (F)
1. Brilliante Pens, a 125-year-old pen manufacturer, markets very high-quality pens, many of which cost more than $1,000 each, to executives globally, always maintaining its reputation of superior value in its narrow market. Brilliante is using a cost-focus strategy. 2. For over 20 years, ABC Manufacturing produced only one product, a car part for Moraine Assembly (the Moraine, Ohio, General Motors truck factory). Because its single-product business is so closely tied to Moraine Assembly, ABC is a vulnerable company. 3. In a single-product strategy, a company makes and sells only one product within its market. An example of a businessperson following a single-product strategy is a farmer who grows and sells only corn. 4. Execution consists of questioning, analysis, and follow-through to mesh strategy with reality, align people with goals, and achieve promised results.