______ is the term describing the integration of mass media, computers and telecommunications
a) Horizontal Integration
b) Convergence
c) Vertical Integration
d) Disintermediation
Answer: B
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Proponents of ODR argue there are important contributions made by this process, except:
a. it makes a completely new process possible. b. it makes possible to involve large numbers of individuals in a dispute resolution process. c. technology enhances distance between the parties. d. it engages parties in early dispute resolution before the conflict has escalated.
Controlling distractions is helpful in setting a supportive listening climate
Indicate whether this statement is true or false
A speaker is trying to give her presentation, but a loud movie is being played in the next room and her audience is having trouble hearing her. What type of noise is she encountering?
a. physiological b. physical c. semantic d. psychological
Which of the following is the final step in Monroe's motivated sequence?
A. action B. practicality C. motivation D. solution E. visualization