The nurse manager should be most careful not to hold preconceived beliefs when listening to which person?

1. The hospital administrator discussing next year's budget
2. A staff nurse the manager has worked with for 25 years
3. A newly licensed nurse who is hesitant to address the manager
4. A physician discussing prognosis with the client and family


2
Rationale 1: The manager will probably pay close attention to the hospital administrator because of the position.
Rationale 2: When there is a long-term relationship, the listener sometimes thinks they know what the other person is going to say. Careful listening is necessary in these situations.
Rationale 3: The manager would be attuned to someone who is new to the organization and who might be hesitant to speak. This is not a common situation in which the manager would have preconceived beliefs.
Rationale 4: The nurse manager will likely listen very closely to this conversation without preconceived beliefs.
Global Rationale:

Nursing

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