A work team is different from a group in that a work team_____

a. is managed outside of itself
b. works on whatever it wants to
c. works within an organization on specific projects
d. conducts research studies


Answer: c

Communication & Mass Media

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Ellen is likely to use a collaborative style when haggling over the terms of purchasing a car and trying to get the best deal possible

Indicate whether the statement is true or false

Communication & Mass Media

The evaluation process begins with effective

a. listening. b. research. c. observation. d. hearing.

Communication & Mass Media

During her speech on vacationing on the Greek island of Hydra, Anne asks her audience to imagine a place where the sounds of the sea and the wind are not interrupted by honking horns and screeching tires; a place where the only traffic sounds are the soft whirr of bicycle tires on the pavement. Anne is using __________ to give her audience a sense of the place.

A. idioms B. hyperbole C. figures of speech D. imagery

Communication & Mass Media

Ryan was handed a script as he was presenting the Grammy awards live. He was very concerned about his appearance and clothing

The day before the presentation, he practiced his script, checked his voice modulation, and observed his body language in front of a mirror. What type of presentation was Ryan going to give? a) Televised presentatio b) Public presentation c) Former presentation d) Explanatory presentation

Communication & Mass Media