If you put a caller on hold and determine it will be a long wait, ________.
A. suggest that calling on another day would be better
B. tell the patient to call back
C. offer to call back
D. explain how busy you are and say that you cannot talk
E. wait five minutes and then hang up the phone
Answer: C
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The normal heart rate for a newborn is between ________ and ________
A) 80–100. B) 100–120. C) 120–140. D) 140–160.
Potentially lethal disorder of the normal blood clotting system in patients who survive the first hour after injury are at risk for which of the following of these conditions
A. metabolic acidosis C. hypothermia B. coagulopathy D. hyperthermia
The ________ attempted to make patient records available to providers that were members of larger healthcare organizations
A) patient health record network B) electronic medical network C) integrated delivery network D) patient information network E) national health information network
The heavy cardboard or plastic inserts used to identify a group of file folders in the file drawer are ____.
A. file guides B. tabs C. file sorters D. out guides E. file labels