What is defined as a record of a call for help with a computer problem?
A. token tracker
B. online help database
C. expert system
D. ticket
Answer: D
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In what order should you answer a backlog of emails?
a. normal order b. reverse order c. it does not matter
Which of these statements best defines scope?
a. Scope refers to the classes that have access to a variable. b. Scope determines whether a variable’s value can be altered. c. Scope is the portion of a program that can refer to an entity by its simple name. d. Scope allows the programmer to use a class without using its fully qualified name.
A font ________ such as bold or italic emphasizes text and is a visual cue to draw the reader's eye to important text
Fill in the blank(s) with correct word
Which of the following is a component of a color scheme?
A. Hyperlink color B. Background color C. Text color D. Border color