Walk-in salespeople are typically respected and well received by customers.
Answer the following statement true (T) or false (F)
False
Walk-ins are salespeople who call without appointments with no specific purposes. Customers find this objectionable.
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Which of the following statements regarding systems maintenance is false?
a. It should include analysis, cost/benefit study, design, implementation, and approvals for each development step. b. To ensure that all necessary maintenance requests are submitted, users should never be charged for maintenance costs. c. A formal procedure for submitting change requests should be adopted. d. High-quality documentation must be created and maintained.
Which of the following is true of Gen Xers?
A) They are considerably larger than the boomer generation. B) They were the first to grow up in the Internet era. C) They are less educated than the baby boomers. D) They are more materialistic than the Millennials. E) They rarely research a product before purchasing it.
In the set of all past due accounts, let the event A mean the account is between 31 and 60 days past due and the event B mean the account is that of a new customer. The intersection of A and B is all
A. new customers. B. accounts fewer than 31 or more than 60 days past due. C. accounts from new customers and all accounts that are from 31 to 60 days past due. D. new customers whose accounts are between 31 and 60 days past due.
Avoid using words that are not in ____________________
a. the Style Guide b. vogue c. the dictionary d. common usage