A service blueprint depicts:
A. The process of service delivery
B. How the service dimensions will interact before, during and after the service process
C. The intangible elements of the service
D. All stakeholders that will be affected by the service process
E. The relation of the service to the services marketing mix
Answer: A
You might also like to view...
Which of the following would generally be considered a fixed factory overhead cost? Straight-line Factory Units-of-production depreciation insurance depreciation
a. no no no b. yes no yes c. yes yes no d. no yes no
A paralegal should maintain a list of clients and types of cases represented:
A) to maintain a conflict check. B) to solicit clients if freelance work becomes an employment option. C) to solicit clients if employment with another law firm occurs. D) to ensure the accuracy of the billing sent to the clients.
Jared Inc. produces leather handbags. The sales budget for the next four months is: July 5,000 units, August 7,000, September 7,500, October 8,000. Each handbag requires 0.5 square meters of leather. Jared Inc.'s finished goods inventory policy is 10% of next month's sales needs. Jared Inc.'s leather inventory policy is 30% of next month's production needs. What will leather purchases be in August?
A. 3,600 square meters B. 3,425 square meters C. 3,508 square meters D. 3,450 square meters
In order to implement a batch sequence check transactions must be captured on documents that are randomly numbered.
Answer the following statement true (T) or false (F)