Knowledge assets, also called intellectual capital, are the human, structural, and recorded resources available to the organization.
Answer the following statement true (T) or false (F)
True
Knowledge assets, also called intellectual capital, are the human, structural, and recorded resources available to the organization.
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At UPS, delivery ______ vary according to whether a route is urban, suburban, or rural in nature, because conditions vary in each type of route.
A. RATER scales B. standards C. ratio analyses D. PDCA cycles E. strategy maps
What three areas can potentially share responsibilities for selection?
What will be an ideal response?
The balanced scorecard ______.
a. is focused only on financial measures b. is useful only for manufacturing organizations c. is used by profit, nonprofit, and governmental organizations worldwide d. was very popular in the 1940s
If you believe your listeners are likely to be hostile to you or your message, your presentation will have to
A) include few examples to avoid overwhelming the audience. B) be more modest, downplaying your credentials. C) use language that is familiar to the majority of the audience. D) establish your credibility and possibly quote other experts. E) use complex terminology to demonstrate your mastery of the material.