The sum of frequencies for all classes will always equal
a. 1.
b. the number of elements in a data set.
c. the number of classes.
d. a value between 0 and 1.
b
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The records of Andrews Company reflect the following data: Work in process, beginning of the month - 4,500 units; 1 / 3 completed at a cost of $2,400 for materials, $825 for labor, and $3,00 . for overhead. Production costs for the month - materials - $20,695; labor - $13,050; overhead - $41,500 Units completed and transferred to finished goods - 35,000 Work in process, end of month - 3,00
units; 3 / 4 completed Compute the equivalent units of production. a. 32,750 b. 37,250 c. 38,000 d. 36,500
Answer the following statements true (T) or false (F)
1. The zone of tolerance is the allowable minor service failures that still result in a guest’s experience being a positive one. 2. Fixing a service failure before the guest leaves is the best way to diminish the negative impact and prevent the loss of the customer forever. 3. Organizations should not encourage complaints, but once they receive them treat them as opportunities to improve service. 4. The unhappier a customer is about a specific experience, the less likely they are to tell other people and more likely they are to complain to the organization directly to obtain a comp or resolution.
Although employee communications are useful for informational purposes, they cannot change employee behavior in meaningful ways
Indicate whether the statement is true or false
The process of rewriting the information from the journal into the ledger is called
A) sliding B) transposing C) journalizing D) posting