The operating ratio of Cross America Airlines has increased. Which of the following could not explain this rise?
a. Operating revenues have increased more slowly than expenses.
b. Salary costs have risen substantially.
c. Operating revenues have increased with stable operating expenses.
d. Dues costs have risen substantially.
e. None of the answers are correct.
C
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Which of the following statements characterizes lessor accounting for residual values?
a. Guaranteed residual values are included in the gross investment amount, but unguaranteed residual values are excluded from the gross investment. b. Unguaranteed residual values are included in the gross investment amount, but guaranteed residual values are excluded from the gross investment. c. Guaranteed residual values and unguaranteed residual values are excluded from the gross investment. d. Guaranteed residual values and unguaranteed residual values are included in the gross investment.
Which of the following defensive strategies refers to bankrupting a company?
A) porcupine provision B) scorched-earth policy C) shark repellent D) white knight
Lauren, a customer service technician at a Jaguar dealer knows she is empowered when she has the authority to
A) tell a dissatisfied customer to go online to learn how to operate the Jaguar's navigation system. B) please wait in the customer lounge for an hour. C) explain more clearly the problem with his or her Jaguar. D) grant $500 in service coupons to a dissatisfied customer.
For a risk-indifferent manager, no change in return would be required for an increase in risk
Indicate whether the statement is true or false