________ is defined as a strong human tendency to respond to another's action with similar behavior.
A) Expectancy
B) Mindfulness
C) Predictability
D) Reciprocity
Ans: D) Reciprocity
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In general, your textbook authors recommend that you should
show up and check out the room where you will be speaking a. ten minutes before you speak. b. twenty minutes before you speak. c. thirty minutes before you speak. d. forty-five minutes before you speak. e. ninety minutes before you speak.
Amber Inc has a unique organizational culture. They give their employees power to make decisions and control over the activities they perform. This makes the employees accountable and motivates them to do their work
The managers, however, have enough power to manage any unit. Which type of power distribution is this? a) Managers and workers share power b) Managers hold all the power and the workers hold none. c) Neither supervisors nor workers have much power. d) Workers hold most of the power and supervisors hold little.
Individuals can usually be categorized as either right- or left-lookers when enacting CLEMs
Indicate whether this statement is true or false.
Jeff is the owner of an Italian restaurant and makes deliberate choices about the dimness of the lighting, the softness of the music and the choice of colors on the wall. Jeff's choices reflect which nonverbal channel?
A) kinesics B) prozemics C) environmental factors D) chronemics E) environmental factors