When a salesperson in the Apple store asks, "Will that be charge or cash?", he has executed which stage of the personal selling process?
A. approach
B. closing
C. presentation
D. handling objections
E. follow-up
Answer: B
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Job offers and the acceptance of the offer
A) can be done over the phone. B) should be done via Skype. C) are legally binding contracts. D) can be backed out of if a better candidate or job comes along. E) are legally binding for the employer, but not the candidate.
Describe the elements of psychological capital and their related outcomes.
What will be an ideal response?
Which of the following options is a term psychologists use to refer to the complexity of cognitive rules that a person employs to process information?
A. emotional intelligence B. integrative complexity C. perspective-taking ability D. cultural intelligence
An advantage of infinite loading is that it enables planners to ______.
A. see the impact that planned order releases will have on capacity required at work centers B. adjust marketing efforts to match with available capacity C. revise resource procurement to match with available capacity D. relax any capacity constraints from production planning