Two keys to improving service quality are
A. JIT delivery and supply chain management.
B. positive and negative reinforcement.
C. training and empowerment.
D. monitoring and control.
E. appraisals and rewards.
Answer: C
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Which statement is not correct?
a. Inventories provide a competitive advantage. b. Inventories can invite overproduction. c. Inventories are expensive to maintain. d. Inventories may conceal problems.
Briefly explain how the traditional life-stage model has evolved in recent decades
What will be an ideal response?
A computerized accounting system can be designed to verify some of the following information before completing a sales transaction
A) customer name, credit limit, sales authorization B) creditor name, credit limit, invoice amount C) customer name, purchase amount, email address D) creditor credit limit, salesman number, invoice amount
The ________ is a contractual provision that identifies the law to be applied in the event of a dispute over the terms or the performance of the contract
A. rule of reciprocity B. choice-of-law clause C. per se rule D. Noerr doctrine