Chet was struggling selling his golf photography outside a PGA event. When he offered a T-shirt with a golf photograph on it with any framed golf photo, sales picked up. Chet discovered the value of sales promotions-specifically ________ in encouraging customers to buy.
A. samples
B. deals
C. premiums
D. rebates
E. sweepstakes
Answer: C
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What will be an ideal response?
_______ determines how easily the service desk can be reached by service desk staff, other employees of the company, and its customers.
Fill in the blank(s) with the appropriate word(s).
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