In assertive cultures individuals are direct and confrontational.

a. true
b. false


a. true

Business

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Investors can lock in a real interest rate and thus avoid most of the risk of unexpected inflation by buying

A. corporate bonds. B. inflation-indexed securities. C. stock. D. mortgage-backed securities.

Business

Consider a lawn mower that fails 6 times in 240 hr of operation. The failure rate of the lawn mower is ______.

A. 0.025 B. 0.040 C. 0.020 D. 0.030

Business

Francis is starting his first full-time job after graduating from college, and he knows that his written messages will help him develop his professional brand. What is the best advice you can give him?

A) Avoid sending text messages on the job because doing so will make him look unprofessional. B) Strive for an informal, conversational tone in most business messages. C) Use texting-style abbreviations such as BTW and slang in his professional messages to be concise and to show that he's up-to-date with technology. D) Use high-level diction in most business messages.

Business

Which of Six Sigma's DMAIC phases focuses on the measurement of internal process that affect factors that are critical to quality?

A) analyze B) define C) measure D) improve

Business