Maria joins the Chevrolet division of General Motors, and is placed in a cross-gender mentoring program. She is likely to be mentored by
A) an experienced manager who is male.
B) a coworker who is female.
C) two women from the human resources department.
D) an experienced manager who is transsexual.
Answer: A
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To be successful in using financially-based incentives to encourage online purchases, the incentives:
A) must match the target market of the website B) should offer something free C) apply all customers, not just first time purchasers D) should be meaningful to those visiting the website and be changed periodically
Meetingthink results from
a. poorly run meetings. b. false empowerment. c. overload. d. all of the above
Which of the following is not one of the dimensions considered in the RATER model of service quality?
A) research B) empathy C) assurance D) tangibles
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