A best practice by which salespeople can use technology to strengthen relationships with customers is by:

A) allowing customers to cancel orders without having to talk to a person
B) sending email confirmations of appointments or agreements
C) sending form letters with business cards through the mail
D) placing automated prerecorded phone calls to customers on a programmed schedule
E) faxing large numbers of sales letters to potential leads


B

Business

You might also like to view...

Which term describes both the growth in information that inundates businesses each day and the complex tools used to analyze the data and derive meaningful insights?

A. predictive modeling B. information overload C. big data D. data support system E. marketing information system

Business

International rules that have become binding through a pattern of consistent, longstanding behavior are referred to as customary international law

a. True b. False Indicate whether the statement is true or false

Business

A project has been assigned a discount rate of 12 percent. If the project starts immediately, it will have an initial cost of $480 and cash inflows of $350 a year for three years. If the start is delayed one year, the initial cost will rise to $520 and the cash flows will increase to $385 a year for three years. What is the value of the option to wait?

A) $.70 B) $1.08 C) $1.67 D) $2.20 E) $.20

Business

A company asked one of its analysis teams to analyze and create models that help decide whether it should manufacture a particular product or outsource its production. The different components are given below.

Fixed Cost, FC = $25,000 Material Cost per Unit, MC = $2.15 Labor Cost per Unit, LC = $2.00Outsourcing Cost per Unit, O = $4.50 ? Build an influence diagram that illustrates how to calculate the difference in cost of manufacturing and outsourcing.Using mathematical notation, construct a mathematical model for calculating the difference in cost of manufacturing and outsourcing.Implement your model from part (b) in an Excel spreadsheet model using the principles of good spreadsheet design.Using the spreadsheet model, what will be the resulting savings due to outsourcing if the company wants to make 30,000 units of a particular product? What will be an ideal response?

Business