Answer the following statements true (T) or false (F)
1. A rich medium of communication is best for nonroutine situations and to avoid oversimplification.
2. If you must tell your subordinate that he is facing a sexual harassment investigation, you should use a lean medium of communication.
3. The danger of using a lean medium for nonroutine matters is overloading; the medium typically provides more information than is necessary.
4. A telephone call is a richer medium than a personal letter.
1. TRUE
A rich medium is best for nonroutine situations and to avoid oversimplification.
2. FALSE
A lean medium is best for routine situations and to avoid overloading. Informing staff of such an investigation is best done using a rich medium such as a face-to-face meeting because the receiver is likely to want additional information
3. FALSE
The danger of using a lean medium for nonroutine matters is that it results in information oversimplification; it doesn't provide enough of the information the receiver needs and wants.
4. TRUE
From high to low media richness, the order is-face-to-face presence, videoconferencing, telephone, personal written media such as letters, and impersonal written media such as newsletters.
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Which of the following best describes the term "expenses"?
a. The amount of total profits earned by a business since it began operations. b. The amount of interest or claim that the owners have in the business. c. The future economic resources of a business entity. d. The outflow of assets resulting from the sale of goods and services.
Market segments refer to
A. the smallest number of buyers that have similar needs but do not react similarly in a buying situation. B. all potential buyers of a product or service who intend to purchase a firm's products or services but who have not yet done so. C. the relatively heterogeneous groups of prospective buyers that result from the market segmentation process. D. the relatively homogenous groups of prospective buyers that have common needs and will respond similarly to a marketing action. E. all buyers of a product or service who have previously purchased a particular firm's products or services and who intend to repeat that purchase sometime in the future.
As stated in the textbook, ________________ who communicate, set clear goals, and are confident and protective of their teams tend to nurture a creative environment.
a. Work groups b. Supervisors c. Organizations d. Coordinators
Like a contract, a deed must be supported by legally sufficient consideration
a. True b. False Indicate whether the statement is true or false