A patient comes to the emergency department complaining of severe substernal chest pain. He is restless and anxious. Which statement by the nurse appropriately offers reassurance?
a. "I'll give you some medication to help relieve the pain."
b. "If you lie still and relax, you'll be fine in a little while."
c. "Please try not to think about the pain as best as you can.
d. "Don't worry; we're going to take good care of you."
A
By telling the patient that she is going to give him some medication to help relieve his pain, the nurse is offering him realistic reassurance. The other options offer false reassurance and minimize patient concerns.
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