Which of the following is NOT TRUE about on-the-job training (OJT)?
a. it is typically less expensive than off-the-job training
b. it provides trainees with an immediate opportunity to practice the tasks on the job
c. customers are usually very forgiving of the inconvenience they experience when served by someone who is learning on-the-job
d. if OJT is used with heavy equipment, this may pose a safety threat for those who are working nearby
Answer: c. customers are usually very forgiving of the inconvenience they experience when served by someone who is learning on-the-job
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