After waiting on a rude customer, Dina complains to another server in the dining room. The manager overhears this and warns Dina not to do it again. What was Dina’s offense?
A. front stage behavior on the back stage
B. back stage behavior on the front stage
C. use of a disclaimer
D. use of an aligning action
B. back stage behavior on the front stage
You might also like to view...
Most government, business, education, and religious organizations are __________ in form
a. human rights b. bureaucratic c. democratic d. grassroots
What is the significance of the fact that 95% of U.S. adults marry within their race?
a. our freedom to marry anyone we wish is paramount b. less than 5% of our population can be regarded as individualistic thinkers c. cultural and social forces have no real effect on our mate choices d. due to social influences, it is an illusion that we are free to marry anyone we want
One typically finds stratification in ________________ societies
a. capitalist b. socialist c. democratic d. totalitarian e. all of the above
Some psychologists think that what comes first is not rules about what boys and girls should do, but rather the child's awareness of being a boy or a girl. This thinking reflects which theory of socialization?
a. symbolic interactionism b. gender schema c. self-identification d. social learning