A nurse is on the elevator preparing to start a 12-hour shift after visiting a sick family member when two other nurses enter
The nurses start talking negatively about a client they are caring for on a medical-surgical unit in the hospital. Although there are no clients on the elevator, which action by the first nurse in the elevator is appropriate?
A) Ask the nurses to stop talking in public.
B) Report the nurses to the unit manager.
C) Speak to the nurses in a private place.
D) Report the nurses to the risk manager.
Answer: C
Nursing integrity ensures that patients' rights are respected in the healthcare setting. If the nurse were to confront the two colleagues on the elevator, it could be overheard by others. The nurse should wait to speak to the other nurses privately about the breach of confidentiality. The nurse could report the incident to the unit manager, but it would be best for the nurse to confront the two colleagues in a professional way. The nurse should confront the two colleagues in a private manner in a professional way. If that cannot be done, then notifying the nurse manager would be the next step. The risk manager is only involved in situations where there is an injury to the staff or a client.
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