Which of the following strategies will be most successful in restoring a company’s image when dealing with a concerned audience?
a) corrective action
b) attack the accuser
c) provocation
d) differentiation
ANS: a
You might also like to view...
List and briefly explain (perhaps using examples) each of the five major categories of power to influence other persons' behaviors.
What will be an ideal response?
This process of planning, executing, and evaluating programs that encourage purchase and customer satisfaction is ________ public relations
a) marketing b) media c) employee d) investor
Abby is working on a presentation for her science project. As a requirement, her teacher wants her to use a poster board with photos as a(n) _____ aid
Fill in the blank(s) with the appropriate word(s).
The main purpose of a speech of presentation is to provide a biography of the speaker being presented to the audience.
Answer the following statement true (T) or false (F)