What are the therapeutic responses for health care professionals when dealing with angry clients?
Give reassurance and offer explanations of services and procedures.
Accept clients as they are.
Use techniques to deescalate client anger.
Be patient and do not rush interactions.
Listen intently to verbal and nonverbal communication.
Document everything.
Examine your feelings and response to clients' anger.
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Which of the following statements about crush injuries is most accurate?
A) Only closed injuries can be classified as crush injuries. B) The actual source of bleeding in crush injuries may be hard to identify. C) A spongy sensation on palpation of the injured area indicates crush injury. D) Crush injuries are easily identifiable because they invariably result in deformity.
How many firefighters died in the Sofa Super Store fire in 2007 due to lack of understanding of fire dynamics?
A) 9 B) 0 C) 4 D) 20
To compute rainfall losses, the NRCS method uses ____.
a. the runoff coefficient b. the concept of initial losses based on cover characteristics c. the 100-year storm d. the 2-year peak runoff
If the tourniquet is applied for longer than 1 minute, which of the following analytes will be elevated and will continue to increase the longer the tourniquet is applied?
a. glucose b. blood urea nitrogen c. potassium d. creatinine