Which action is most likely to increase the effectiveness of communication when a patient is having difficulty hearing and understanding the health care professional's spoken instructions?
a. Speak loudly.
b. Use pantomime.
c. Write the message for the patient to read later.
d. Repeat the message several times.
b
FEEDBACK: a. Incorrect. Pantomime can increase the effectiveness of communication.
b. Correct.
c. Incorrect. Pantomime can increase the effectiveness of communication.
d. Incorrect. Pantomime can increase the effectiveness of communication.
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