The nurse would like to improve communication among caregivers. How should the nurse use the Joint Commission 2013 National Patient Safety Goals to achieve this objective?

1. Review a list of look-alike/sound-alike drugs used in the organization.
2. Use a verification process to confirm the correct procedure.
3. Report critical results of tests and diagnostic procedures on a timely basis..
4. Use the client's room number as an identifier.


Correct Answer: 3
Rationale 1: Annually reviewing a list of look-alike/sound-alike drugs is used to improve the safety of use of medication in an organization, not to improve communication.
Rationale 2: Using a verification process to confirm that the correct procedure for the correct client is to be performed is another way to improve the accuracy of client identification.
Rationale 3: Reporting critical results of tests and diagnostic procedures on a timely basis is one way the National Patient Safety Goals improve the communication among caregivers.
Rationale 4: Using the client's room number as an identifier is a passive technique that would improve the accuracy of client identification.

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