The health care organization has instituted a major change regarding a hospital policy. During a discussion with the nurse staff members, the nurse manager is fielding many questions and comments regarding the change
Which of the following questions or comments are examples of a psychological-emotional objection to the change? Select all that apply.
1. "I think this approach is far too liberal for my political views. We can't take care of everyone free of charge."
2. "It is going to take a long time to adjust to these new changes, and a lot of extra effort to get this going."
3. "I can't cope with all of these changes. It seems like we've changed some policy or procedure every 2 months."
4. "How do you know this way is going to be better? We've been doing it the other way for 22 years, and it has worked well, in my opinion."
5. "The cost to the hospital to implement this program must be really high. How can you ensure that this change will be beneficial?"
Answer: 3; 4
• "I think this approach is far too liberal for my political views. We can't take care of everyone free of charge." There are three types of resistance responses: logical¬-rational, psychological-emotional, and sociological. This comment is an example of a sociological objection. Sociological objections include those based on political and parochial views.
• "It is going to take a long time to adjust to these new changes, and a lot of extra effort to get this going." There are three types of resistance responses: logical-rational, psychological-emotional, and sociological. This comment is an example of a logical-¬rational objection. This type of objection includes the view that the change will take a lot of time, money, and effort to achieve. Also, the objector feels that the outcomes might be less than desirable.
• "I can't cope with all of these changes. It seems like we've changed some policy or procedure every 2 months." There are three types of resistance responses: logical--rational, psychological-emotional, and sociological. This comment is an example of a psychological-emotional objection. This type of objection includes fear of the unknown, low tolerance for change, lack of trust, and feelings of insecurity related to the change.
• "How do you know this way is going to be better? We've been doing it the other way for 22 years and it has worked well, in my opinion." There are three types of resistance responses: logical-rational, psychological-emotional, and sociological. This comment is an example of a psychological-emotional objection. They include fear of the unknown, low tolerance for change, lack of trust, and feelings of insecurity related to the change.
• "The cost to the hospital to implement this program must be really high. How can you ensure that this change will be beneficial?" There are three types of resistance responses: logical-rational, psychological-emotional, and sociological. This comment is an example of a logical-rational objection. This type of objection includes the view that the change will take a lot of time, money, and effort to achieve. Also, the objector feels that the outcomes might be less than desirable.
You might also like to view...
A patient comes to the clinic complaining of neck and shoulder pain and is unable to turn her head. The nurse suspects damage to CN ______ and proceeds with the examination by _____________
a. XI; palpating the anterior and posterior triangles b. XI; asking the patient to shrug her shoulders against resistance c. XII; percussing the sternomastoid and submandibular neck muscles d. XII; assessing for a positive Romberg sign
Which is an expected physical assessment finding for an adolescent with a diagnosis of Hodgkin's disease?
a. Protuberant, firm abdomen b. Enlarged painless, firm cervical lymph nodes c. Soft tissue swelling d. Soft to hard, nontender mass in the pelvic area
What is a trend found in doctoral-level programs that have developed since the 1970s?
a. Movement toward generalization of knowledge b. More emphasis on the clinical than on the academic nature of nursing c. Increased use of research-based teaching strategies d. Movement away from the independence of educational needs
A nurse has completed an assessment and diagnosed a family's problems. Which of the following actions should the nurse take next?
a. Determining which problem should be addressed first b. Emphasizing the family's adaptability, strengths, and resources c. Sharing conclusions with the nurse's employing agency d. Writing the diagnoses in the order of their priority