The most important, comprehensive ideas that are addressed in your speech are known as the ________

Fill in the blank(s) with correct word


main points

Communication & Mass Media

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In hierarchically-structured organizations, communication between peers is called ________ communication

a. downward b. horizontal c. upward d. diagonal

Communication & Mass Media

A strategic plan is aimed at responding to the rhetorical situation and it identifies the purpose of the

speech, the constraints on the speech, and the opportunities provided by the situation. Indicate whether the statement is true or false

Communication & Mass Media

Richa's manager scolded her because she had not completed her assigned tasks the previous day

Richa's manager displayed which type of feedback? a) Correctiv b) Supportive c) Congratulatory d) Judgmental

Communication & Mass Media

Attending to a message is the first step to listening

Indicate whether this statement is true or false.

Communication & Mass Media