In stage __________ of the active listening process, you should clarify your interpretation of
the speaker's feeling.
a. 1
b. 2
c. 3
d. 4
e. 5
b
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To ensure the interviewee doesn't go from the interview with uncertainty and doubts, the interviewer should
a. summarize the interview. b. record the interview. c. discuss the next step. d. exchange thank-yous.
A priority organizational pattern allows you to report on events in the order to which they occurred or will occur
Indicate whether this statement is true or false.
What is one way to bring up more accurate results when using a search engine?
A. limit yourself to only one keyword B. consult a database C. use the word "and" between related keywords D. type in complete sentences
_____ is a visual means of exploring connections between a subject and related ideas.
a. Audience analysis b. Brainstorming c. Concept mapping d. Audience adaptation