If there is a difference between the firm's perceptions of customers' expectations and the service standards the firm has set, a ________ gap exists.
A. standards
B. communication
C. delivery
D. knowledge
E. seniority
Answer: A
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Which of the following is the correct date format for the financial statement heading?
a. Balance sheet for the year ended June 30, 2015 b. Income statement at December 31, 2015 c. Balance sheet at December 31, 2015 d. Statement of retained earnings at December 31, 2015
Protection of the public health and safety is the most common justification for
summary administrative action. a. True b. False
Logan Company can sell all of the standard and premier products they can produce, but it has limited production capacity. It can produce 6 standard units per hour or 4 premier units per hour, and it has 36,000 production hours available. Contribution margin per unit is $24 for the standard product and $30 for the premier product. What is the most profitable sales mix for Logan Company?
A. 36,000 standard units and 120,000 premier units. B. 180,000 standard units and 24,000 premier units. C. 120,000 standard units and 64,000 premier units. D. 0 standard units and 144,000 premier units. E. 216,000 standard units and 0 premier units.
A college dean is usually in the ____________________ level of management.
Fill in the blank(s) with the appropriate word(s).