________ is a method through which customer needs are translated into product and quality requirements
A) Discontinuous innovation
B) Six Sigma
C) QFD
D) ISO 9000
E) !SO 9001
C
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Standardized print campaigns can be used for all of the following except:
A) visual appeal. B) industrial products. C) high-tech consumer products. D) voiceovers TV commercials. E) stereotype advertising.
The value of an offering is described as ________
A) the price consumers are charged for a product B) the cost of manufacturing a product C) the degree to which consumer demand for a product is positive D) the sum of the tangible and intangible benefits and costs to customers E) the intangible benefits gained from a product
The private nonprofit sector is a provider of services
Indicate whether the statement is true or false
Relationship-related currencies deal with the extent to which we can help others feel a sense of importance and personal worth by sharing tasks that increase their skills and abilities.
Answer the following statement true (T) or false (F)