A(n) ________ shows processing steps grouped according to which company department is responsible for performing them

Fill in the blanks with correct word


swim lane flowchart

Business

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Which of the following is an example of an action based on an internal assessment?

a. A restaurant adds smoothies to its menu after reading a report that Generation Z consumers appreciate freshness and customizability in menus. b. A restaurant decides to open earlier on weekends after receiving many calls from customers trying to make brunch reservations. c. A restaurant signs up with a third-party delivery service to compete with other restaurants on the service. d. A restaurant decides to sign on and use UBER because all the competitors are increasing their revenue this way and there is no insurance cost to the restaurant.

Business

Clearwater Hampers is a small British company that sells luxury food and drink in various combinations in picnic hampers. Food and wine are seen as classic, fail-safe gifts in a market where present-buying is increasingly tricky. Corporate customers, both in the United Kingdom and abroad, are important to the business. Clearwater has had several orders for more than a quarter of a million dollars. The company's leading salesperson is Peter Austin, who sees his company "as a service company rather than a food and drink business. Our priority is to get the hampers out on time, filled with the right products." Austin often checks to see if his customers are satisfied with his service.Austin phones a recipient of one of Clearwater's deluxe hampers to inquire if the picnic basket arrived on

time and undamaged, which suggests that Austin engages in: A. transaction selling. B. partnering/consultative selling C. relationship selling. D. direct selling. E. transformational selling.

Business

What is the difference between behavior intention and actual behavior?

a. Behavior is what you want to do. Behavior intention is what you actually do. b. Behavior is what you want to do. Behavior intention reflects a person’s feelings toward a specific object or person. c. Behavior intention is the sum of underlying beliefs. Behavior is what you actually do. d. Behavior intention is what you want to do. Behavior is what you actually do.

Business

Value drivers contribute to a firm's competitive advantage only if

A. they can shrink the firm's value gap. B. they can restrict the firm from claiming a premium price for its products. C. the decrease in perceived value leads to an increase in costs. D. the increase in value creation exceeds the increase in costs.

Business