For a business conducting an HRM audit, what is an important customer satisfaction measure in assessing the success of training programs conducted by HR?

A. the percentage of employees receiving tuition refunds
B. the percentage of employees participating in training programs per job family
C. the quality of introduction or orientation programs
D. training dollars per employee
E. per capita (average) merit increases


Answer: C

Business

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Fay, age 17, ordered a pair of skis on the installment plan. She paid $20 every month until she turned 18, the age of majority. The next day, she sold the skis to Sharon and disaffirmed the contract. Fay is:

a. still liable since she had to disaffirm before her 18th birthday. b. still liable because selling the skis amounted to a ratification. c. still liable because she used the skis. d. not liable because skis are not necessaries.

Business

The payment of dividends may indirectly result in closer monitoring of management's investment

activities, thus increasing shareholder value by A) reducing auditing fees. B) reducing agency costs. C) increasing a company's amount of free cash flow. D) increasing information asymmetry.

Business

Which of the following characteristics is a disadvantage of cloud-based hosting?

A. It involves high dependency on vendor. B. It involves high annual maintenance costs. C. It involves significant requirement of capital. D. It involves high ongoing support costs. E. It involves high cost uncertainties.

Business

The promotional mix is influenced by three major factors: the geographical nature of the market to be reached, customer income, and the target market.

Answer the following statement true (T) or false (F)

Business