A quality assurance manager does an audit and 6 months later returns to see if the problem has been eliminated. Which of the following describes this step?
a. It involves selecting explicit criteria for quality care.
b. It includes the review of records.
c. It requires a peer review of all cases that do not meet criteria.
d. It completes the audit process.
ANS: D
The final step in the audit process involves determining whether problems uncovered in an audit have been eliminated. Selecting explicit criteria for quality care is the second step of the process. Reviewing the records is the third step of the process. Completing a peer review for all cases that do not meet criteria is the fourth step of the process.
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