The phlebotomist is the "face of the laboratory." This phrase is reflected in the definition of:

A. quality cost management (QCM).
B. quality assessment and process improvement (QAPI).
C. quality control (QC).
D. total quality management (TQM).


Answer: D

Health Professions

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What is SOAP?

What will be an ideal response?

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A malignant neoplasm's ability to ________ makes it life threatening

Fill in the blank with correct word.

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If phone messages are recorded, they don't need to be delivered promptly

? Indicate whether the statement is true or false

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