According to Herzberg's theory, hygiene factors are the
A) rewards that employees directly derive from performing the job itself.
B) attributes of a job that make it more rewarding and motivating.
C) rewards a person derives from the company or boss.
D) workplace characteristics, such as working conditions, pay, and supervision.
E) components that link an employee's performance and work outcome.
D) workplace characteristics, such as working conditions, pay, and supervision.
Explanation: Hygiene factors are characteristics of the workplace, such as company policies, working conditions, pay, co-workers, and supervision. These factors can make people unhappy if they are poorly managed.
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Answer the following statements true (T) or false (F)
1.Rather than argue over whose point of view or behavior is right, it is more productive to understand the factors that create differences in our interpretations and then work to adapt to and bridge those differences. 2.When you empathize, you also engage in perspective taking--you develop a personal sense of what the person is going through. 3.Through emotional contagion, we become physically ill because of the same feelings as another person has. 4.An ingredient in empathizing is genuine concern for the other person’s well-being. 5.Perspective taking is when you develop a personal sense of what the person is going through and is associated with empathy.
Leroy believes that he must win in the conflict he is having with his friend Sam. In most ways, Leroy is less concerned with winning the conflict that he is with maintaining the credibility he has with the people in their circle of friends. This situation is representative of which category of conflict?
A. content conflict B. pseudoconflict C. ego conflict D. value conflict
Communication between consumers about a brand, marketing offer, or marketing message is referred to as ________
A) publicity B) public relations C) direct marketing D) word of mouth E) personal selling
A soup company found its canned nacho cheese sauce was too hot for Americans in the East and not hot enough for those in the West and the Southwest
As a result, the company's plants in Texas and California produce a hotter nacho cheese sauce than is produced in its other plants. The company is using ________ segmentation. A) geographic B) life cycle C) psychographic D) lifestyle E) usage