Which term below is defined as the unofficial line of communication between individuals or groups?
A. rumor string
B. gossip chain
C. cluster chain
D. grapevine
D. grapevine
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The introduction of a proposal should
A) summarize the solution to a problem. B) explain the details of the solution. C) identify the method to be used to solve the problem. D) emphasize how the reader will benefit from the solution. E) indicate what the job will cost.
When developing a presentation for an online audience,
A) send out study materials immediately after the presentation is over. B) break complicated slides into multiple slides. C) limit the use of the backchannel to Twitter breaks. D) start the presentation on time. E) keep each slide on screen for a longer period of time.
Communicating openly and not concealing important information are examples of ______.
a. integrity b. courage c. acting authentically with transparency d. assuming accountability
Customer loyalty depends on quality products and:
A) quality relationships B) low prices C) free shipping D) custom installation E) little contact