Describe the three major functions of organizational communication and provide at least two examples to illustrate each function
Please provide the best answer for the best statement.
Answer: Traditionally, scholars recognize three major functions of organizational communication: production, maintenance, and innovation. Production refers to communication that coordinates individuals’ activities so they can accomplish tasks. For example, when managerscreate a set of store opening and closing procedures, inform employees of monthly sales goals, or develop a standardized process for assembling products, they allow employees to accomplish various tasks. Another example would be when a supervisor sets a deadline on a specific project, thus letting employees know when that project is due. The maintenance function of organizational communication serves to maintain existing aspects of the organization. For example, awarding an employee-of-the-month plaque shows to that specific employee the expectations they have fulfilled and encourages them to continue fulfilling those expectations. Other examples include conducting a performance review or clarifying a vague set of workflow procedures—both of which enforce the status quo and keep the system running smoothly. A third function is innovation, which involves communication that encourages change in the organization. An exampleis a suggestion box for employees to offer their own opinions on how things can be improved. Other examples include restructuring and retraining or policy revisions.
You might also like to view...
An extemporaneous speech is the type of presentation that is emphasized in a college basic speech course
Indicate whether the statement is true or false.
A speaker would use an epideictic speech when __________.
A. teaching a class B. presenting an award at a meeting C. describing a timeline of events D. informing the audience about a new trend
Richard gives in to his girlfriend when they fight just to keep peace in the relationship. He is engaging in the compromising style of conflict management
a. true b. false
The public learns that a reporter agreed not to ever mention a politician’s arrest record if the politician would give him the name of the person who benefited from a dishonest charity. How will this revelation affect the reporter’s credibility with the public?
A. The public will demand he be arrested for being unethical. B. He will be admired for getting a story by any means necessary. C. He will be respected for uncovering the dishonest charity beneficiary. D. The public will doubt his trustworthiness and integrity.