Define the concepts of implicit bias, social status bias, and salience effect. Provide an example of how each may manifest in a workplace.
What will be an ideal response?
Implicit bias is defined as the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious matter. These tendencies are activated involuntarily and without awareness. Research into this type of bias suggests this it is pervasive in many areas of daily life, such as employment, education, and criminal justice, among others. Inaccurate perceptions can lead to unfair treatment of diverse members of an organization simply because they are different from the managers who are perceiving them, evaluating them, and making decisions that affect their future in the organization.
One form of bias is the social status effect in which people with higher social status are perceived in more positive ways than people of lower social status. For example, an employee who is a manager or someone who is highly educated may be perceived as smarter.
Women and minorities have traditionally had lower social status that could impact hiring or promotion practices. An organization may create policies requiring that a certain percentage of candidates being considered for a position or promotion must represent diverse groups.
Another form of bias is the salience effect in which managers focus their attention on people who are conspicuously different from themselves. The sole Hispanic employee in a work group may receive special attention in either a negative or positive direction.
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Which of the following situations best describes an example of a double interact, as used in Weickâs Information Systems Approach?
A. An employee speaks; the manager listens and nods her head. B. Each person in the system acts and responds to each other person in the system. C. An employee makes a suggestion to improve the production line; the manager follows the suggestion and corporate productivity increases. D. An employee offers a suggestion; the manager tells her that the correct procedure is to put the suggestion in writing and send it to all department heads; the employee follows the procedure.
Which of the following approaches to new product development starts with estimated price that the customers in the target segment are willing to pay?
A) the classic linear approach B) the rugby approach C) the cost-differential approach D) the target-costing approach
All of the following are characteristics of the strategic planning process except the
a. emphasis on both the short and long run. b. review of the attributes and behavior of the organization's competition. c. analysis of external economic factors. d. analysis of consumer demand.
During a concealment investigation, an investigator fails to recognize that an invoice had been forged. This represents a:
a. sampling risk. b. non-sampling risk. c. systematic risk. d. systemic risk.