In dealing with customers, try to avoid subjective opinions or judgments.
Answer the following statement true (T) or false (F)
True
If you have a preconceived idea about customers, their concerns or questions, the environment, or anything related to the customers, you could mishandle the situation. Listen openly and avoid making assumptions. In dealings with customers, it is best to avoid subjective opinions or judgments.
You might also like to view...
An ABC analysis identifies the performance of individual SKUs in the assortment plan.
Answer the following statement true (T) or false (F)
________ selling can be defined as a series of creative improvements within the sales process that enhance the customer experience
Fill in the blanks with correct word
Unions are beginning to use their power as pension fund investors to support the labor movement by doing all of the following except:
A. Submitting shareholder proposals to limit executive compensation B. Investing in companies that support workers or are unionized C. Submitting shareholder proposals to ensure the independence of outside board members D. Investing in companies overseas to protest the actions of U.S. companies
What elements are necessary for an offer to be valid? Give two examples of nonoffers