To ensure that superior value is delivered to customers, suppliers provide help in the form of _______ which includes courses, seminars, certification programs and building skills
a. training and coaching
b. sales and marketing programs
c. operational and technical support
d. pricing support
a
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Which of the following statements is true of the different categories of relationships with suppliers?
A. An annual contract is an example of a coordinative relationship with a supplier. B. Selective and strategic partnerships are examples of market exchanges. C. Strategic partnerships represent the most commonly seen buyer-supplier relationship. D. The first stage involves the formation of selective or strategic partnerships. E. Functional partnerships essentially involve an integration of departments across two companies.
Which supranational institution(s) provide(s) funding to developing nations?
A) World Bank B) OECD C) International Monetary Fund (IMF) D) International Labour Organization E) United Nations
Checking to see if the new system is doing what it is supposed to do is part of:
a. systems implementation b. systems maintenance c. post-implementation review d. systems operation
Which of the following statements is true of explicit switching costs?
A. Explicit switching costs involve a penalty levied for terminating a deal or contract. B. Explicit switching costs are recurring in nature. C. Explicit switching costs are variable in nature. D. Explicit switching costs are concerned with the indirect costs in time and money.