Which of the following is an important capability for sales processes that is found in most major CRM software products?
A) returns management
B) lead management
C) channel promotions management
D) events management
E) customer satisfaction management
B
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______ exists when a test for employment is a legitimate measure of an individual’s ability to do the essential functions of a job.
A. Pattern or practice discrimination B. Job relatedness C. Reasonable accommodation D. Essential functions
Trade publications are useful sources of secondary information
Indicate whether the statement is true or false
Which of the following accounts would appear in a balance sheet of a manufacturing company?
a. cost of goods sold, finished goods and work in process b. cost of goods sold, cost of goods manufactured and gross margin c. raw materials, work in process and cost of goods sold d. raw materials, work in process and finished goods e. None of these accounts would appear on a balance sheet.
Persons who cannot meet their debts as they fall due will be automatically declared bankrupt
Indicate whether the statement is true or false