A vacuum cleaner repair shop that called recent customers to ask if the people who waited on them were friendly and courteous, if the cleaner had been clean when it was returned to them and if they had any trouble finding the new store is collecting feedback on ________ measurements.

A. Informal
B. Hard
C. Basic
D. Formal
E. Soft


Answer: E

Business

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Under incentive pay, piecework rates are most suited for routine, standardized jobs with output that is easy to measure.

Answer the following statement true (T) or false (F)

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The worksheet has a debit and credit column for all of the following except the

A) trial balance. B) adjusted trial balance. C) statement of cash flows. D) income statement.

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Risk exposures associated with creating an output file as an intermediate step in the printing process (spooling) include all of the following actions by a computer criminal except

a. gaining access to the output file and changing critical data values b. using a remote printer and incurring operating inefficiencies c. making a copy of the output file and using the copy to produce illegal output reports d. printing an extra hardcopy of the output file

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