When you are writing to complain about something and you're worried that your reader might be reluctant to grant your claim, you should use ________
A) the indirect strategy
B) the direct strategy
C) both direct and indirect appeals
D) passionate appeals
A
You might also like to view...
Successful management of a constituency requires negotiators to control the visibility of their negotiating behavior.
Answer the following statement true (T) or false (F)
A divorce is a total dissolving of a marriage
a. True b. False
____________________ reports present data without analysis or recommendations
Fill in the blank(s) with correct word
Lin sent a report via an e-mail to Aisha, her manager, updating her on the status of a project she has been working on. Aisha in return has replied that she has received the report and is happy with Lin's progress. This situation best exemplifies ________ communication.
A. two-way B. dual C. downward D. intrapersonal E. circular