In giving a sincere apology, you should do all of the following EXCEPT
a. offer justification for your behavior.
b. accept the other person's anger.
c. identify what you did wrong.
d. be genuine.
9-2 True/False Questions
A
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The style of clothing and personal accessories a person chooses to wear is called:
A. chronemics. B. olfactics. C. disflencies. D. artifacts.
What is a method that leaders can use to empower group members?
A. Promote groupthink. B. Interrupt discussions to stay on task. C. React supportively. D. Take an authoritative approach.
When creating films that reference historical events, filmmakers risk being accused of forwarding an interpretation of events rather than an accurate representation of facts
Indicate whether the statement is true or false
Before meeting with her reading group, Holly collected information about the history of a book that had been recommended to the group. During the group's next meeting, Holly shared her findings as the group discussed whether to add the book to its reading list. What kind of leadership need did Holly's action fulfill?
A. a designated need B. a procedural need C. a maintenance need D. a task need E. a personal need